With year-end approaching we are seeing a number of queries around Total Reward Statements. However, Total Reward (Pension) Statements for the year ending 31 March 2021 are actually released mid to late August and when available are uploaded to ESR for viewing and downloading at that time.
If you want to see an earlier statement (i.e. those up to 31 March 2020) then you should be able to access these through ESR. If you try to access the statement and receive an error code then you should contact agem.payroll@nhs.net who will raise your query with the CCGs payroll provider (SBS).
In addition and as an alternative to ESR, staff should be able to access their pension statements via Verify and the Government Gateway. The link to do this is here Verify (nhsbsa.nhs.uk) Please see instructions – Step by step example of using Verify and the Government Gateway
If you require a pension estimate outside of the normal statement window then you may be charged a fee. For further information please click the link below.
If you have any general pension queries you can contact NHS Pensions by following the link below:
Contact NHS Pensions – members | NHSBSA
HR & OD Team
March 2021