The CCG is moving onto Always On VPN system from the CISCO Any Connect system. Always On loads when you log in to your laptop/wifi network and connects you into the CCG network with no further action.
All users who use VPN to connect to the IT system from home will be transferred onto Always On.
In order to ensure it has installed properly, please see guidance document. You will need to restart your computer to prevent the CISCO software trying to connect when you switch on. Details are in the document. Please read the document thoroughly to ensure everything is working correctly.
If you have persistent issues that cannot be solved by reading the document, please contact the IT Service Desk either by telephone or via the self service portal.