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We need help with patient calls to re-schedule second dose COVID-19 vaccination

As you will be aware from national media, patients booked for their second dose of Pfizer vaccine are to be re scheduled from 3 weeks post first dose to 11-12 weeks to allow more people to receive their first dose in line with national guidance.

As a CCG, on behalf of the PCNs, we are now undertaking calls to patients to advise them that their appointment has been rescheduled and are seeking  volunteers to assist our SVOC to undertake this.

If you able to pause/re prioritise what you are currently working on to assist this week and are available to come into Cross o Cliff or Bridge House including over the weekend (if necessary) to assist with the calling of patients then please could you contact Jo Wright ( with the days and times you are available.

Due to patient confidentiality and logistics this needs to be undertaken on site, both Bridge house and Cross O Cliff are Covid secure workplaces and you will be working in a socially distanced way with access to a senior person on site.  Full training and a telephone call script will be provided.

Thank you in advance for your support