We want to make sure you can get the trusted help and advice you need in the simplest, safest and most convenient way.
Help us to help you
Take action to be prepared for a medical issue and self-care at home.
Plan ahead and stock up on:
- Day-to-day medicines like paracetamol and ibuprofen.
- Take plasters with you on days out to cover up scratches, cuts and bruises.
- Make sure you have sun cream for hot weather
- On a hot day, drink plenty of water to keep your body hydrated.
Your complete guide to conditions, symptoms and treatments, including what to do and when to get help. Go to the Health A to Z
Seek expert advice from your local pharmacy team
Pharmacists are experts in medicines who can help you with minor health concerns.
As qualified healthcare professionals, they can offer clinical advice and over-the-counter medicines for a range of minor illnesses, such as coughs, colds, sore throats, tummy trouble and aches and pains.
If symptoms suggest it’s something more serious, pharmacists have the right training to make sure you get the help you need. For example they will tell you if you need to see a GP, nurse or other healthcare professional.
All pharmacists train for 5 years in the use of medicines. They are also trained in managing minor illnesses and providing health and wellbeing advice.
Many pharmacies are open until late and at weekends. You do not need an appointment.
NHS 111 – call, go online or use the NHS app
If you are ill or hurt and need help fast, but it is not a 999 emergency:
- Call 111, open 24/7. Your call will be answered by a highly trained operator who will be able to diagnose your symptoms quickly and easily in the convenience and safety of your own home.
- Go to 111.NHS.uk
- Use the NHS app
You can ask for a translator if you need one.
Depending on the situation you will:
- find out what local service can help you
- be connected to a nurse, emergency dentist, pharmacist or GP
- get a face-to-face appointment if you need one
- be told how to get any medicine you need
- get self-care advice
Make an appointment with your GP practice
When you have persistent symptoms, chronic pain or long-term heath conditions, please contact your primary care team. See your own GP Practice website for more details.
Before you make an appointment to see your GP, think about what other services might be able to help, for example your local pharmacy team or NHS 111.
GP out of hours services – Lincolnshire Community Health Services NHS Trust offers urgent medical care outside of normal GP hours, during evenings, weekends and bank holidays. These services are accessed by calling NHS 111.
Urgent care services
We are always here to help you if you need urgent care.
Urgent Treatment Centres deliver urgent assessment, diagnosis and treatment. Those patients who cannot be safely treated may be referred or transferred elsewhere as necessary. Our Urgent Treatment Centres at Boston, Gainsborough, Grantham, Lincoln, Louth, Peterborough and Skegness can help with a range of conditions including:
- Sprains and strains
- Suspected broken limbs
- Bites and stings
- Eye problems
- Feverish illness in adults and children
- Minor scalds and burns
- Emergency contraception.
Our Urgent Treatment Centres can offer bookable appointments, if appropriate for the patient’s needs, by calling NHS111, available 24/7.
Accident and Emergency
If you have a medical emergency, dial 999.
Accident and Emergency can help you if you suffer:
- A loss of consciousness
- Acute confused state and fits that are not stopping
- Chest pain
- Breathing difficulties
- Severe bleeding that cannot be stopped
- Severe burns or scalds
- Severe allergic reactions
- Major trauma such as a road traffic accident